Food Shelf Programs
CES piloted an innovative approach to providing a selection of groceries to homebound clients. These free groceries are delivered from the CES food shelf to homebound clients in the Phillips neighborhood.
It was the Meals on Wheels clients who first spurred CES to consider how we could better serve our homebound neighbors who qualify for free food from the food shelf but who cannot come to us because of physical limitations or mental disabilities. With the key partnerships of The Food Group and Second Harvest Heartland as well as funding from City of Lakes Rotary, Home Delivery began in October of 2011. By the end of 2015, the CES Home Delivery Program had grown from 0 to 300 with 140 clients on the waiting list.
How the program operates:
In this collaborative program, CES offers clients the food and the volunteer power to "shop" in our food pantry and we deliver once a month to their door.
- Clients are screened for qualification by CES Home Delivery staff.
- In order to qualify for CES' Home Delivery service, at least one member of the household must be 60 years old or older and the total household income must be no more than twice the federal poverty level.
- CES covers delivery service for any clients who are between the ages of 55 and 59, as well as those younger clients with disabilities.
- Qualifying homebound clients receive 25 pounds of groceries and hygiene items once a month.
- Grocery orders are updated over the phone.
- Volunteer shoppers, many of whom come from partner congregations, "shop" each order individually, packing bags for delivery.
- Deliveries are made eleven days per month and groceries are brought directly into the client's kitchen if needed.
- Throughout the process, clients receive excellent one to one customer service.